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The last tech support person suggested I go out and borrow another computer. Something would work, then a tech call for a different problem corrected that problem but what originally worked didn't anymore. This is a brand I will avoid in the future. Tech support was very poor. Four different tech support calls, all using remote control of my computer, and 5 hours on the phone later, some functions worked, some never did. then said to send the product back for replacement.
Lacks ability to pan and tilt otherwise excellent. Excellent resolution, very clear picture. Software was ok but still needed professional support from Geek Squad to properly configure.
Please advise.Thank you,Lonnie Hoyt Sent: Tuesday, January 19, 2010 1:20 PMTo: [My Email address removed]Subject: RE: WVC54GCAI was told that Windows 7 drivers would not be written for this camera.SorryFrom: Ty Chao (tychao) Sent: Tuesday, January 19, 2010 10:15 AMTo: Gary Jordan (garjorda)Subject: FW: WVC54GCAFrom: Lonnie D. There answer is NO. I also got a WVC54GCA camera for Christmas. Then I was given Windows 7 for Christmas for my computer.
It seems to me I ought to return the camera unless drivers will be available for Windows 7 soon. Do not buy this camera if you plan to upgrade your Operating System to the current standard any time soon.From: Gary Jordan (garjorda) [.]. I just got around to installing Windows 7 only to find the camera will not interface. I bought this camera as a Christmas gift to myself. I wrote Cisco to find out if they are going to put out drivers that will make the camera work with Windows 7.
Hoyt [My Email Address Removed]Sent: Friday, January 15, 2010 3:56 PMTo: [.].Subject: WVC54GCAI got Windows 7 given to me for my computer for Christmas.
But seriously, it couldn't be simpler.Bottom Line: Great product. Technically the Linksys software comes with motion detection, but it is very limited. The picture quality is not outstanding, but is acceptable as a security camera. by using the "netcam" options. The contrast seems a bit too high, I agree, but it is really not that bad. The disconnection problems people are talking about - I have mine set up with a static IP and it has been happily streaming for days. In low light it has a bit of trouble (which makes sense due to the lack of night vision), but it does have a checkbox to enable "Low Light Sensitivity", which works okay. I am satisfied with the quality here.The camera works great in conjunction with the Linux "motion" utility [.].
There is a checkbox to "Enable Motion Detection" and then you can choose to send an "Email" or upload via "FTP". If you can set up a router, you will be able to set up this camera; if you can't, haha, you shouldn't be looking to buy any kind of network camera out there. This is a great starter security camera for under $100. In addition you can set the brightness and sharpness levels (-3, -2, -1, Normal, +1, +2, +3). The Linux motion program is much more fully featured here so I use that instead.In response to the critics out there - the picture quality is good, not excellent.
The setup is very easy and includes many features for its price. I bought two of these cameras to monitor my home using the streaming option from my blackberry.
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